Salesforce Strategy-Designer : Salesforce Certified Strategy Designer

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Salesforce Strategy-Designer Exam Syllabus Topics:

Salesforce Certified Strategy Designer Sample Questions:

1. What is Sustainable Design?

A) A method of design that focuses on the needs to the client above everythign else.
B) A method of designing that brings value to both customers, companies and communities.
C) A method of design that focuses on the needs to the company above everythign else.

2. In a usability test, who is responsible for managing and controlling the tests?

A) UX Designer
B) Moderator
C) Users

3. Of the following steps in the process of developing a cohesive early-project Strategy Design, which one is responsible for: ensuring that the values held allign with the core company values?

A) Craft of Key insights
B) Idea Generation
C) Challenge Framing
D) Project Research

4. Can SF Service offer multi channel support: chat, phone, mail, etc... ?

A) Yes
B) No

5. A lack of allignment across an organization is a lossing strategy because it will lead to low morale.

A) TRUE
B) FALSE

Solutions: