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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. Your customer's company has a main office and five branch offices located in different cities. Your customer has a Microsoft Lync Server 2013 datacenter configured with Enterprise Voice at the main office. The customer has deployed a Survivable Branch Appliance (SBA) at the first branch office and connected it to a public switched telephone network (PSTN) by using a Tl trunk line provided by your service provider. The gateway is configured to use fully qualified domain names (FQDNs). All functionality has been tested by using pilot users at the branch office. The customer reports that they tested branch isolation by disconnecting the wide area network (WAN) from their branch office and making an outbound call. The call was successful. Next, they made an inbound call to the branch office and the call failed. To troubleshoot the issue, you begin a trace of IncomingAndOutgoingCalls by using centralized logging, and make an inbound call. You open the log in snooper and search for incoming calls with the phone number from which you are calling. You do not find any messages. You open the syslog from the gateway side of the SBA and discover that messages are sent to the Lync Mediation server pool, but no responses have been received. You connect the WAN from the branch office and make an inbound call. The call is successful. Your investigation suggests that there is a configuration error on the Gateway side of the SBA. You need to identify the configuration error that causes inbound calls to fail. What should you check?

A) The domain controller at the branch office
B) Route settings of the gateway
C) DNS settings on the gateway
D) Dynamic Host Configuration Protocol (DHCP) options on the branch DHCP server

2. Your customer recently installed Microsoft Lync Server 2013 in his company network and he is migrating users from Office Communications Server (OCS) 2007 R2. Some users who have been moved to Lync server but still have the OCS client installed report that they receive the following error when trying to connect: "Microsoft Office Communicator 2007 R2 is not a version that can be used to sign in to the server. Please contact your system administrator to get the required version." You need to ensure that Microsoft Office Communicator 2007 R2 clients can connect to the Lync server. What are two possible ways to achieve this goal? (Each correct answer presents a complete solution. Choose two.)

A) Enter a new registry entry on the client computers: HKEY_CURRENT_USER\Software\Policies\Microsoft\Communicator Name: DisableServerCheck Type: DWORD Value: 1 (00000001)
B) Run the Set-CsClientVersionConfiguration -Enabled $false cmdlet.
C) Run the Get-CsClientVersionPolicyRule | Where-Object {$_.UserAgent -eq "CPE"} | Set- CsClientVersionPolicyRule -MajorVersion 0 -MinorVersion 0 - BuildNumber 0 -Action Allow cmdlet.
D) Install the latest Microsoft Office Communicator 2007 R2 update.

3. You support a customer whose network environment that includes Microsoft Lync Server 2013 Standard Edition. A user uploads an inappropriate photo to his Lync profile. Your customer wants to remove the ability for users to display any photo in their Lync profile until the company can put a profile image policy in place. You need to remove the ability for users to display profile photos within Lync. Which cmdlet should you run?

A) Set-CsClientPolicy -Identity Global -DisplayPhotoNoPhoto
B) Set-CsUserServicesPolicy -Identity Global -UcsAllowed $true
C) Get-CsClient Policy | Set-CsClient Policy -ExcludedContactFolders "Contacts"
D) Set-CsClientPolicy -Identity Global -EnableAppearOffline $true

4. HOTSPOT Your customer supports a Microsoft Lync Server 2013 environment. Users are unable to add a federated user to an AV conference. The affected users can view the federated user's presence, and the internal users' External Access Policy is configured to allow communication with federated users. You attempt to initiate a Telnet session to TCP port 5062 from your Lync Server 2013 Front End Server to your Lync Server 2013 Edge Server's internal interface, but you receive an error message that includes "Could not open a connection to the host, on port 5062: Connect failed." You decide to work with the network team to ensure that the Lync Server 2013 environment has the appropriate connectivity to ensure media path negotiation and media flow between the front end server and the Edge server. You need to ensure that users are able to add federated users to an AV conference. Which network ports should you confirm are open on the Lync Server 2013 Front End Server and on the Lync Server 2013 Edge Server? To answer, select the appropriate server or servers for each port in the answer area.

5. You support a datacenter that consists of one pool running Microsoft Lync Server 2013. You deploy Microsoft System Center Operations Manager. You implement Enterprise Voice. Some users use a desktop phone to place and receive public switched telephone network (PSTN) calls with people outside of Lync. Some of these users report connectivity issues with incoming and outgoing calls. You need to test that users are able to place and receive calls with people outside of Lync. What should you do? (Each correct answer presents part of the solution. Choose two.)

A) Create a watcher node and configure it for an extended, non-default synthetic transaction.
B) In the synthetic transaction, use the Test-CsP2PAV cmdlet.
C) In the synthetic transaction, use the Test-CsPstnPeerToPeerCallcmdlet.
D) Create a watcher node and configure it for a default synthetic transaction.

Solutions: