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Avaya 3000.3 : Avaya Small and Medium Enterprise (SME) Communications Solutions Exam

Exam Code: 3000.3

Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam

Updated: Jul 22, 2026

Q & A: 59 Questions and Answers

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Avaya 3000.3 Exam Syllabus Topics:

SectionObjectives
Maintenance and Troubleshooting- Operational support
  • 1. Fault diagnosis
  • 2. Performance verification
  • 3. Common issue resolution
Implementation and Configuration- System deployment
  • 1. Licensing and feature activation
  • 2. User and extension configuration
  • 3. Initial configuration
Infrastructure Data Gathering- Customer productivity requirements
  • 1. Existing telecom infrastructure
  • 2. Existing data network
  • 3. Current PBX/key system features and dial plan
  • 4. Business application integration requirements
Solution Design- SME communications solution architecture
  • 1. Site topology and scalability
  • 2. IP Office platform selection
  • 3. Capacity planning
Telephony and Messaging Applications- Communication applications
  • 1. VoiceMail Pro
  • 2. Meet-me conferencing
  • 3. Auto attendant and messaging features
IP Office Hardware and Components- Platform hardware selection
  • 1. Interface cards
  • 2. Digital and analog endpoint support
  • 3. Control units and expansion modules
Call Routing and Networking- Multi-site networking
  • 1. Trunk resource planning
  • 2. Call routing optimization
  • 3. Small Community Network (SCN) design
  • 4. Voice Compression Module utilization

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. A customer wants to set up two IP500v2 Office control units at different sites. Which H.323
supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?

A) H.450
B) IP Office SCN
C) QSIG-A
D) QSIG-B


2. Which IP office application can be installed on the same server as CCR?

A) IP Office Voicemail Pro up to 16 voicemail ports
B) IP Office Voicemail Pro up to 20 voicemail ports
C) IP Office Administration Suite
D) one-X Portal


3. A customer wants to implement a converged solution with the IP Office and VoiceMail Prol. The customer wants to be able to receive Voice Mail messages in Outlook, have the ability to save the .wav files , and receive voice mail notifications when a massage is left. The customer does not want to install any software in the organization's client PCs. Which application would satisfy the customer's requirement?

A) Voicemail Pro with IMS
B) Unified Messaging
C) Voicemail Pro with UMS
D) Message Manager
E) Outcalling


4. In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

A) Dependencies
B) Log on
C) Advanced
D) General


5. A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote works and would like to provide hard telephones for their remote works to login at home. What is needed to accomplish this?

A) Modified 46XXsettings. scr file
B) modified 46vpnsettings .txt file
C) VPN gateway for each remote worker
D) 1616 IP Phone with VPN software


Solutions:

Question # 1
Answer: B
Question # 2
Answer: A
Question # 3
Answer: C
Question # 4
Answer: B
Question # 5
Answer: C

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