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Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:

1. Which two Avaya Aura Monitoring Switch types are supported for configuring the system with supported Avaya switches? (Choose two)

A) Meridian 1/Succession Switch
B) Alcatel 4000 Switch
C) Avaya Definity G3/S8300/S8700 Switch
D) Aspect Switch

2. You are installing the Linux version of an Avaya Contact Recorder, and you have installed the operating system using the required Kickstart script.
Which two accounts should you check before you continue with the application installation?
(Choose two)

A) User account administrator
B) User account: witness
C) User account: root
D) User account: verint

3. Which server role must be defined for a functioning Quality Monitoring server?

A) Reporting ETL Server
B) Reporting Server
C) BDR Server
D) Quality Monitoring Server

4. You are installing Avaya Contact Recorder on a new site in a Windows environment.
Which operating should you use?

A) Windows 1 64Bit
B) Windows Server 2003 R2
C) Windows server 2008 R2
D) Windows Server 2000

5. A technician is configuring the Avaya Contact Recording to work in a CS1000 environment with multi-DN recording.
To support multi-DN recording, what is the minimum release of software on the CS1000 and Avaya Aura@ Contact Center?

A) CS1000E Release 7.0 and Contact Center Manager Server (CCMS) 6.0
B) CS1000E Release 5.5 and Avaya Aura@ Contact Center 6.2
C) CS1000E Release 4.5 and Avaya Aura@ Contact Center 6.2
D) CS1000E Release 6.0 and Contact Center Manager Server (CCMS) 7.0

Solutions: