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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. What is the recommended way to treat a current customer capability weakness?

A) Use objective data to describe this gap, in a Business Capability Assessment
B) Highlight this in the next executive briefing, to get credit for finding out gaps
C) Document this in a way so the IT executive avoids criticism
D) Expand scope, urgently staffing a deep dive so the customer can most quickly fix the weakness

2. Which two items are described as part of a business scenario? (Choose two.)

A) Changes in technologies over the past year
B) Job history of key management personnel
C) A crisp description in business and architectural terms
D) A step-by-step description of a business event

3. Which of the following statements is true?

A) Both Cisco and partner capabilities should be considered as viable candidates for inclusion in a solution design.
B) You should avoid discussion of 3rd party products or services, when exploring possible solutions with the customer.
C) Value chain analysis is the preferred method to assess customer sensitivity to price increases.
D) TOGAF ADM is a standard framework to assess IT quality and productivity.

4. Which is the most effective way to assess sales team benefits from an enhanced wireless and security infrastructure?

A) Ask the sales leader to define the productivity improvement gain they need to gain support for a business case.
B) Analyze the work patterns for the top 15% of users according to network access volume.
C) Follow a structured evaluation plan to capture data on productivity, effectiveness, and improved controls.
D) Interview a random set of users, and ask for their informal estimate of time savings.

5. Which of the following can best help you establish credibility with a customer executive?

A) Demonstrate awareness and interest in learning more about the company's priorities and published financials
B) Talk a lot about your product's new features
C) Describe the benefits of Cisco's approach to customer support
D) Ask informational questions about industry trends

Solutions: