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Nortel 920-316 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Configuration and Troubleshooting | - Installation and Setup
|
| Topic 2: Symposium Communication Server Components | - TAPI (Telephony API)
|
| Topic 3: Web Client and Agent Functionality | - Agent Services
|
Louise 
Xaviera 
Poppy 
Caroline 
Ivan 
Arthur 
Raymond 
Matthew 
Quincy 
Emmanuel 
Oliver 
Lyle 
Murray 
Herman 
Eleanore 
Louis 
Valentine 
Milo 
