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Salesforce AP-207 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration and Data Management | - System integration concepts
|
| Topic 2: Customer Engagement and Experience | - Digital customer experience
|
| Topic 3: Energy and Utilities Industry Fundamentals | - Energy and utilities business processes
|
| Topic 4: Metering, Billing, and Usage Management | - Billing processes
|
| Topic 5: Salesforce Energy & Utilities Cloud Capabilities | - Core platform capabilities
|
Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:
1. An energy company implementing Energy and Utilities Cloud needs to generate a contract frame its proposals that include up to 100 line items, with its template already built in a DOCX file. According to the new company branding, custom fonts were used.
A) Server-Side generation, as this has a high number of line items
B) Using the Contract Lifecycle Management, which Document Generation mechanism should the administrator recommend?
C) Client-Side generation, as Server-Side deesn't support DOCK templates
D) Client-Side generation, as this doesn't have a high number of line items
E) Server-Side generation, as Client-Side doesn't support custom fonts
2. What can an administrator use to go through the post-installation steps before the Energy and Utilities Claud solution can be used?
A) Salesforce support will perform all steps required when the Energy and Utilities Cloud package is installed or upgraded.
B) The Energy and Utilities Cloud online documentation outlines a series of Apex queries to run that will automate the post-installation steps.
C) The Vilocity Installation Assistant guides users thraugh all the steps required to complete installation.
D) The solution is ready to be used without any post-installation steps.
3. What tool should be used to migrate configurations from sandbox to production when a customer has completed configuring OmniStudio components?
A) OmniStudio DataPacks
B) Salesforce Export Wizard
C) IDX Workbench
D) DataLoader.io
4. A consultant is facilitating their first requirements gathering session with an energy company in the initial stages of an Energy and Utilities Cloud project and is trying to get clarify on business requirements. The decision will impact numerous contractor organizations that employ the technicians, so the solution should ensure work is distributed fairly and consistently.
Which two approaches can the consultant take to achieve a consensus while building trust?
A) Demonstrate expertise right away to achieve the fastest stakeholder agreement
B) Ask probing questions to understand and document the needs of all stakeholders.
C) Propose compromises between stakeholders that could result in collective positive outcomes.
D) Focus primarily on the contractor organization's concerns.
5. An administrator for an energy company recently built a new FlexCard that shows whether a customer is enrolled in autopay.
How can the administrator put the new FlexCard in the Energy and Utilities Cloud Contact Center Console?
A) Create a VisualForce Page wrapper for the FlexCard and add it onte the page.
B) Open the object's page layout and add the FlexCard LWC ante the layout.
C) Edit the Lightning Record or App Builder and place the FlexCard LIC onto the page.
D) Create a Lightning Web Component wrapper for the FlexCard and add it onto the page.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: B,C | Question # 5 Answer: C |


