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Salesforce AP-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Omnichannel Inventory | 13% | - Headless API integration with Order Management - OCI positioning and configuration |
| Platform Integration | 13% | - Omnichannel Inventory activation and configuration - Platform events, triggers, and push notifications - Integration with B2C/B2B Commerce |
| Data Management | 17% | - Data import/export (Data Loader, CLI, Apex scripts) - Historical data loads and transformation - Data model and object relationships (Order, Order Summary, etc.) - Composite and Composite Graph APIs |
| Platform Development | 23% | - Apex Actions for Flow and LWC - Testing strategy and performance considerations - Apex-based integrations (Invoices, Payment Tokens) |
| Order Management Domain Knowledge | 17% | - System landscape mapping and integration prioritization - Business value-based integration decisions - Integration timing and architecture alignment |
| Data Reference Implementations & Frameworks | 10% | - Order Management frameworks (import frameworks, CRM sync) - Cross-cloud customer record resolution |
| Advanced Use Cases | 7% | - Fraud detection and business rule customization - Bulk order processing and remediation scenarios - Remorse periods and advanced order flows |
Salesforce Order Management Developer Accredited Professional Sample Questions:
Question 1
What are best practices for integrating Salesforce Order Management with third-party systems? (Choose two)
A. Use APIs for real-time communication.
B. Limit integrations to batch processes exclusively.
C. Implement error-handling mechanisms in workflows.
D. Avoid automating workflows to retain manual control.
Question 2
What is the purpose of converting Order objects to Order Summary Objects in Salesforce Order Management?
A. To enable API-based integration with third-party systems
B. To ensure real-time synchronization of order data
C. To prepare orders for historical reporting and archiving
D. To reduce data storage costs by compressing order data
Question 3
A customer wants to activate Omnichannel Inventory (OCI) for their Salesforce Order Management system.
What is the first step?
A. Migrate historical inventory data to OCI.
B. Automate inventory updates using Apex Triggers.
C. Configure inventory locations in the OCI setup menu.
D. Replace existing inventory systems with Salesforce.
Question 4
What is the primary purpose of the Salesforce Self-Service Cartridge in the context of Order Management?
A. To support enriched B2C Order Management use cases
B. To automate data migration processes
C. To enable integration with third-party payment systems
D. To handle bulk order processing
Question 5
Which Salesforce feature is commonly used for real-time data updates in third-party integrations?
A. Static Templates
B. Apex Scheduler
C. Platform Events
D. Data Loader
Solutions:
| Question 1 Answer: A,C | Question 2 Answer: C | Question 3 Answer: C | Question 4 Answer: A | Question 5 Answer: C |


