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Salesforce AP-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Omnichannel Inventory | 13% | - Headless API integration with Order Management - OCI positioning and configuration |
| Platform Integration | 13% | - Omnichannel Inventory activation and configuration - Platform events, triggers, and push notifications - Integration with B2C/B2B Commerce |
| Data Management | 17% | - Data import/export (Data Loader, CLI, Apex scripts) - Historical data loads and transformation - Data model and object relationships (Order, Order Summary, etc.) - Composite and Composite Graph APIs |
| Platform Development | 23% | - Apex Actions for Flow and LWC - Testing strategy and performance considerations - Apex-based integrations (Invoices, Payment Tokens) |
| Order Management Domain Knowledge | 17% | - System landscape mapping and integration prioritization - Business value-based integration decisions - Integration timing and architecture alignment |
| Data Reference Implementations & Frameworks | 10% | - Order Management frameworks (import frameworks, CRM sync) - Cross-cloud customer record resolution |
| Advanced Use Cases | 7% | - Fraud detection and business rule customization - Bulk order processing and remediation scenarios - Remorse periods and advanced order flows |
Salesforce Order Management Developer Accredited Professional Sample Questions:
What are best practices for integrating Salesforce Order Management with third-party systems? (Choose two)
- A. Use APIs for real-time communication.
- B. Limit integrations to batch processes exclusively.
- C. Implement error-handling mechanisms in workflows.
- D. Avoid automating workflows to retain manual control.
Correct Answer: A,C 🗳️
What is the purpose of converting Order objects to Order Summary Objects in Salesforce Order Management?
- A. To enable API-based integration with third-party systems
- B. To ensure real-time synchronization of order data
- C. To prepare orders for historical reporting and archiving
- D. To reduce data storage costs by compressing order data
Correct Answer: C 🗳️
A customer wants to activate Omnichannel Inventory (OCI) for their Salesforce Order Management system.
What is the first step?
- A. Migrate historical inventory data to OCI.
- B. Automate inventory updates using Apex Triggers.
- C. Configure inventory locations in the OCI setup menu.
- D. Replace existing inventory systems with Salesforce.
Correct Answer: C 🗳️
What is the primary purpose of the Salesforce Self-Service Cartridge in the context of Order Management?
- A. To support enriched B2C Order Management use cases
- B. To automate data migration processes
- C. To enable integration with third-party payment systems
- D. To handle bulk order processing
Correct Answer: A 🗳️
Which Salesforce feature is commonly used for real-time data updates in third-party integrations?
- A. Static Templates
- B. Apex Scheduler
- C. Platform Events
- D. Data Loader
Correct Answer: C 🗳️
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