HP HP2-B25 : HP LaserJet Solutions

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HP HP2-B25 Exam Syllabus Topics:

HP LaserJet Solutions Sample Questions:

Question 1

Certpaper.com has a Color LaserJet 3700 printer and is getting a 13.20 paper jam message. You are unable to locate any physical paper jam. You suspect a sensor failure. What would you do next?

A. replace the fuser assembly
B. clean and align all the sensors in the printer
C. perform a sensor test to manually check the functionality of every sensor
D. replace the paper pick-up assembly

Question 2

Which printer component can hold an electrical charge until exposed to light?

A. print drum (OPC)
B. corona
C. laser
D. charging roller

Question 3

Scanner assembly is a part of which process?

A. writing
B. developing
C. Transferring
D. Conditioning

Question 4

Certpaper.com is experiencing an issue with their Color LaserJet 3700 printer. The black color is faded or missing. What are two ways you could resolve the issue? Select TWO.

A. the HVPS needs to be replaced
B. the toner needs to be replaced
C. the K-Clutch needs to be replaced
D. the ITB needs to be replaced

Question 5

Certpaper.com has a LaserJet 4345 MFP printer, and wants to configure the 'Send To Folder' option. He has an expired version of Digital Sending Software. How can the customer configure the 'Send To Folder' option?

A. the control panel
B. EWS (Embedded Web Server)
C. the printer driver
D. WJA (Web Jet Administrator)

Solutions: