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IBM M2040-656 : ICS SmartCloud for Social Business Sales Mastery Test v1

Exam Code: M2040-656

Exam Name: ICS SmartCloud for Social Business Sales Mastery Test v1

Updated: Jul 20, 2026

Q & A: 26 Questions and Answers

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IBM M2040-656 Exam Syllabus Topics:

SectionWeightObjectives
Pricing & Commercial Models35%- SaaS subscription and tiered pricing structure
- Value calculation and commercial proposal methods
- Step-up, upgrade, and trial conversion policies
Sales Positioning & Competitive Strategy19%- Identify customer opportunities and use cases
- Trial program deployment and best practices
- Position against competing cloud solutions
IBM SmartCloud & Cloud Offerings for Social Business46%- Features of SmartCloud Notes, Engage, and related services
- Capabilities of IBM SmartCloud for Social Business
- Overview of IBM cloud solutions portfolio

IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:

1. What is the purpose of a part number for an overage fee?

A) To bill customers when they exceed their purchased authorized user entitlement
B) None of the above
C) To bill customers when their stock price exceeds their market value
D) To bill customers whose inbound email exceeds their SPAM threshold


2. In what scenario is a Step-up part used?

A) To offer the customer a price incentive if they have active on-premises S&S agreements
B) To offer a multi-year subscription
C) To allow an upgrade from SmartCloud Notes to SmartCloud Meetings
D) To convert a trial to a paid subscription


3. How should a business partner create an IBM SaaS sales quote?

A) By calling their distributor
B) By using Global Partner Portal
C) By using the Partner Guided Selling tool on Passport Advantage Online
D) By hand-typing a quote using IBM Lotus Symphony


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A
Question # 3
Answer: C

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