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IBM M2040-724 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Mastery Foundations | - IBM Rewards & Engagement Portfolio
|
| Sales Competency Skills | - Objection Handling
|
| Customer Engagement Strategy | - Sales Process
|
IBM Kenexa Talent Engagement Sales Mastery Test v1 Sample Questions:
1. Which one of the following is a recognized opportunity accelerator for a Kenexa Survey Solution?
A) How do we show customers how to administer a good engagement survey strategy
B) How can we help customers increase engagement to drive organizational performance
C) How can we help customers interpret engagement survey results
D) How do we define a survey strategy for existing engagement survey customers
2. Which component of Kenexa's Survey Management tool helps organizations understand the infrastructure of the HRIS data feeds?
A) Focused Listening Questions
B) Organization Mapper
C) Reporting Solutions
D) Survey Admin
3. What is the typical deal size for Kenexa's Mid-Market Survey Offering?
A) $5,000-375,000
B) $25,000-$125,000
C) $50,000-$150,000
D) $75,000-395,000
4. Why are engagement surveys so important?
A) When the workforce is engaged, management feels confidence that the company will succeed
B) When your workforce is engaged, the organization looks more successful to investors
C) When the workforce is engaged, employees work harder, stay longer, care more and find more gratification in helping the company succeed
D) ladder
E) When the workforce is engaged, employees feel better about moving up the corporate
5. What is the #1 reason Employees leave a job?
A) Compensation
B) Performance Company Culture
C) Bad Manager
D) Company Culture
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: B |


