AP-214 test braindumps: Marketing Cloud Advanced Cross Channel Accredited Professional & AP-214 exam dumps materials

Salesforce Marketing Cloud Advanced Cross Channel Accredited Professional - AP-214

Exam Code: AP-214

Exam Name: Marketing Cloud Advanced Cross Channel Accredited Professional

Updated: Aug 18, 2026

Q & A: 102 Questions and Answers

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Salesforce AP-214 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Mobile Messaging (SMS and Push)20%- Design mobile customer journeys
- Apply compliance and regulatory requirements
- Configure SMS and push notification campaigns
- Implement mobile opt-in management
Topic 2: Cross Channel Strategy and Planning15%- Identify target audiences across channels
- Define cross channel campaign strategy aligned with business objectives
- Design customer journey touchpoints
Topic 3: Email Marketing Advanced Concepts25%- Configure dynamic content and personalization
- Optimize email deliverability
- Implement advanced segmentation strategies
- Design A/B and multivariate test strategies
Topic 4: Analytics and Reporting15%- Build custom reports and dashboards
- Analyze cross channel performance metrics
- Interpret attribution models
Topic 5: Automation and Journey Builder10%- Implement decision split logic
- Design complex multi-step journeys
- Configure wait and engagement activities
Topic 6: Advertising and Social Integration15%- Implement audience synchronization
- Leverage Social Studio capabilities
- Configure Advertising Studio integrations

Salesforce Marketing Cloud Advanced Cross Channel Accredited Professional Sample Questions:

1. What two Journey types enable an administrator to efficiently create and track opens and clicks?

A) Language Send
B) Country Send
C) Single Send
D) Region Send
E) Transactional Send


2. What is the primary function of Einstein Copy Insights?

A) Recommend best copy for web content for blogs, articles, etc.
B) Analyze the subject lines to uncover insights and optimize email engagement
C) Drive higher Mobile App engagement through optimized Push message copy
D) Give insight on Email message copy to understand which text is resonating with Contacts


3. Where can users set fatigue rules to limit the subscriber from receiving the same asset a predetermined amount of times?

A) Einstein Content Selection
B) Einstein Copy Insights
C) Einstein Engagement Frequency
D) Einstein Scoring


4. What does Priority in an in App message determine?

A) Which message shows first in the lock-screen or notification tray, when the user receives multiple push notifications to their device
B) If the priority is set to 1, then the user's device will vibrate to let them know
C) Where on the screen (top, middle, bottom) the in-app message should appear
D) Which message shows first when the user opens the app, when multiple-inapp messages are present on the user's device


5. What are three differences between the new MC Transactional Messaging API and previous MC triggered message API versions?

A) Transactional messaging limits the number of API calls a minute.
B) Messages are sent as quickly as possible. For email, there is no more low, medium, or high priority.
C) The software can track each message utilizing the Event Notification service.
D) API runs on an updated messaging platform which improves scale and send speed
E) MC Transactional Messaging requires the selection of prioritization - low, medium or high priority.


Solutions:

Question # 1
Answer: C,E
Question # 2
Answer: D
Question # 3
Answer: C
Question # 4
Answer: D
Question # 5
Answer: B,C,D

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