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Oracle Customer Data Management Cloud Service 2021 Implementation Essentials Sample Questions:

1. One of your customers in the service industry is exploring Oracle Customer Data Management to fulfill these requirements:
* Centralize and standardize customer information from multiple sources.
* Manage service requests witchcorrected resolutions processes.
* Capture service requests, service-level agreements, and incident management processes.
* Check the validity of contact or account addresses.
Which two options fulfill the requirement? (Choose two.)

A) Oracle Customer Data Management, Oracle Engagement Cloud, and Oracle Address Verification Cloud Service
B) Oracle Customer DataManagement, Data Quality, Oracle Data as a Service, and Oracle Address Verification Cloud Service
C) Oracle Customer Data Management, Data Quality, and Oracle Address Verification Cloud Service
D) Oracle Customer Data Management, Oracle Data as a Service, and Oracle Address Verification Cloud Service
E) Oracle Customer Data Management, Oracle Service Cloud, and Oracle Address Verification Cloud Service

2. While implementing Oracle Customer Data Management, your customer noticed that their production instance has 1000 plusincorrect addresses as part of the address load. The customer is planning to update these invalid addresses in Oracle Customer Data Management.
As an implementation advisor, what would you suggest to help the customer avoid such issues in future?

A) Provide the corrected addresses in the CSV format for reload.
B) Manually correct all incorrect addresses in the instance.
C) UseOracle Enterprise Data Quality (EDQ), which will auto-correct invalid addresses.
D) Subscribe to Oracle Address Verification CloudService.

3. Which statement is correct about Enterprise Data Quality cleansing configurations?

A) Multiple cleansing configurations can be active at a time.
B) The "ZCA_ADDRESS_CLEANSING" profile must be set to "Yes" to enable address cleansing.
C) One read-only cleansing configuration is delivered out of the box.
D) User-defined cleansing configurations arenot supported.

4. Which two tasks are relevant to the Address Cleansing and Verification setup? (Choose two.)

A) Manage Enterprise Data Quality Matching andCleansing Configurations
B) Manage Server Configurations
C) Manage Item Keyword Search Attribute
D) Manage File Import
E) Manage Social Data and Insight Cloud Attribute Mapping and Enrichment Preferences

5. You have configured Product Catalog and created many Product Groups. However, you areunable to search products under revenue line.
What should be done to enable this?

A) Opportunity Management Alternate Catalog must be defined.
B) Product Group Hierarchy must be restructured.
C) Service Product Group Usage must be defined.
D) Base Product Group Usage must be defined.

Solutions: