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CompTIA A+ Essentials (2009) Sample Questions:

1. Which of the following are supported bus widths for a PCIe bus slot? (Select TWO).

A) 24x
B) 1x
C) 3x
D) 6x
E) 16x

2. Which of the following has the HIGHEST connection latency?

A) Dial-up
B) Cable
C) DSL
D) Satellite

3. A technician has just finished installing a new NIC into a customer's desktop. Which of the following should the technician do NEXT?

A) Ask their manager to contact the customer.
B) Follow up with the customer, verifying satisfaction.
C) Perform a complimentary virus scan.
D) Perform a full system backup.

4. A frustrated and angry customer calls in with a system that does not work. Which of the following is the FIRST course of action for a technician to take?

A) Transfer the customer to another technician, who can allocate more time to the issue.
B) Listen to what the customer has to say and calmly recommend the best course of action.
C) Use technical language to demonstrate knowledge and expertise to the customer.
D) Maintain a positive attitude and offer them the cheapest solution possible to satisfy them.

5. Which of the following describes the random access memory limitations with Vista 64-bit operating system?

A) 2GB
B) 128GB
C) 4GB
D) 8GB

Solutions: