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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Fundraising and Donation Management | 22% | - Gift management and acknowledgement
|
| Nonprofit Success Pack Overview and Architecture | 15% | - NPSP core components and data model
|
| Program and Service Delivery | 18% | - Program Management Module (PMM)
|
| Solution Design and Implementation | 20% | - Requirements gathering and solution design
|
| Reporting and Analytics | 5% | - NPSP-specific reports and dashboards
|
| Data Management and Quality | 15% | - Duplicate management and data cleaning
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
A consultant is helping a nonprofit diagnose and address some issues they have with NPSP. The consultant sees the customer i$ hitting governor limit errors on a particular job.
Which action should the consultant take to resolve the issue?
- A. Reschedule that nightly job.
- B. Schedule that job to run more frequently.
- C. Decrease the batch size for that job.
- D. Increase the batch size for that job.
Correct Answer: C 🗳️
Explanation: Only visible for TestBraindump members. You can sign-up / login (it's free).
A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record.
Which option should a consultant recommend to meet the requirements?
- A. Send List Email
- B. Pardot
- C. Journeys
- D. Salesforce Engage
Correct Answer: A 🗳️
Explanation: Only visible for TestBraindump members. You can sign-up / login (it's free).
A nonprofit organization is using NPSP Data Importer for Contacts. The consultant has noticed that even though the mappings are correct, some of the Account records are not automatically being created. Which two things should the consultant check?
- A. If all the email addresses are properly formatted
- B. If all records have a phone number
- C. If there are required fields on the Account
- D. If the required fields are included in the import
Correct Answer: C,D 🗳️
Explanation: Only visible for TestBraindump members. You can sign-up / login (it's free).
Salesforce recommends using V2MOM with customers in the requirements-gathering phase of a project. What is the desired outcome?
- A. Organizational alignment
- B. Data security
- C. Executive sponsorship
- D. Customer adoption
Correct Answer: A 🗳️
Explanation: Only visible for TestBraindump members. You can sign-up / login (it's free).
A nonprofit needs to clean up large amounts of Contact address data from its street canvassing and telemarketing operations on a monthly basis.
What should the consultant use to standardize addresses in NPSP?
- A. Seasonal Addresses
- B. NPSP Data Importer
- C. Address Verification
- D. Batch Data Import
Correct Answer: C 🗳️
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