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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit has employed a contract developer for work involving objects that contain personal and personally identifiable information. The contractor is working in a full copy sandbox.
What should the consultant recommend to ensure the contractor is unable to access this sensitive data?

A) Encrypt all fields containing sensitive data with Classic Encryption.
B) Configure the contractor's Profile to prevent access to the sensitive data.
C) Implement Salesforce Data Mask and mask the sensitive data.
D) Implement Salesforce Shield and apply it to the sensitive data.

2. The development director at a nonprofit needs to track grant lifecycles using NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments.
How should the consultant model payments, applications, reporting deadlines, and actions in NPSP for the grant seeking institution?
A)

B)

C)

D)

A) Option C
B) Option A
C) Option D
D) Option B

3. A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members' website visits.
Which solution should a consultant recommend?

A) Pardot
B) Workflow
C) Flow
D) Apex

4. A Household Account has Contacts with Affiliations, Relationships, and Closed/Won donations associated with it.
What is the outcome when a system admin attempts to delete this Household Account record?

A) The Household Account record and its standard related records are deleted.
B) Since Affiliations and Relationships are associated with the Contacts in this Account, an error message displays.
C) The Household Account record and its standard related records remain.
D) Since Closed/Won donations are associated with the Account record, an error message displays.

5. The system admin at a nonprofit has set up automated soft credits to grant to the solicitor of each donation. The development director wants a report to show who the solicitor is for each donor.
Which report type does the system admin need to use to create the requested report?

A) Accounts with Contact Roles and Household
B) Opportunities with Partial Soft Credits and Contacts
C) Contacts with Relationships
D) Opportunities with Contact Roles

Solutions: