Download Free Salesforce Salesforce-Slack-Administrator Real Exam Questions Download
Latest Salesforce Salesforce-Slack-Administrator Real Exam Dumps PDF
NEW QUESTION # 101
You're an Org Primary Owner on your company's Slack Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief Information Officer (CIO) is keen on keeping all members of the organization informed about new Slack features on an ongoing basis.
How can you ensure all members are receiving ongoing enablement on new Slack features?
(Select the best answer.)
- A. Advise Workspace Admins to direct all members to Slack's website to review new features.
- B. Leverage an org-wide channel to announce new Slack features on a recurring basis, and bookmark useful links and learning material in channel.
- C. Pin messages related to new Slack features in a dedicated multi-workspace channel on a recurring basis.
- D. Direct members to a #help-slack channel to ask questions about new Slack features and receive feedback from your Slack Champions.
Answer: B
Explanation:
Slack recommends using an org-wide channel for announcements:
"An org-wide channel ensures that important updates reach every member across all workspaces.
Bookmarking learning materials in the channel also provides members with easy access to ongoing resources and updates." Options B and C place too much burden on members to seek out information. D is reactive (waiting for questions) rather than proactive enablement.
(Reference: Slack Administration Study Guide - Managing Change and Member Enablement)
-
NEW QUESTION # 102
You're a Workspace Owner and you just launched Slack across your entire organization.
You notice that most communication is happening in DMs instead of public channels.
Which two actions should you take to promote the usage of channels?
(Select the TWO best answers.)
- A. Publish a Slack Etiquette guide that includes a rule of defaulting to using channels.
- B. Turn off the ability for users to create channels, so they can collaborate only in the existing channels.
- C. Create default channels, so that employees have more options in the channels they can use for collaboration.
- D. Send a company-wide email asking members to use Slack channels for collaboration.
- E. Ask your Slack Champions to model the behavior, and encourage others to post in channels.
Answer: A,E
Explanation:
Slack best practices for culture change recommend:
"Publishing a Slack Etiquette guide that promotes channel-first communication and encouraging Slack Champions to model this behavior help shift cultural habits effectively." Simply emailing (C) is passive and less effective. Turning off channel creation (A) stifles collaboration.
Default channels (E) help onboarding, but not necessarily behavior change after adoption.
(Reference: Slack Administration Study Guide - Change Management Best Practices)
-
NEW QUESTION # 103
Your company is on the Slack Enterprise Grid plan. The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.
What should the marketing team do to request access for these consultants?
(Select the best answer.)
- A. Add the consultants as full members to provide the most flexibility in their ability to access necessary channels.
- B. @mention their Workspace Admin in the appropriate #proj channel to request guest
- C. invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval.
- D. Direct message (DM) an Org Owner requesting that their consultants be added as guests.
Answer: D
NEW QUESTION # 104
You're a Slack admin at a nonprofit organization. You need to add a new workspace to your Slack Enterprise Grid.
This workspace needs to support the fundraising efforts of the development team. It should be a place for the team to collaborate on upcoming campaigns, events, and conduct retrospectives on past efforts. You can't devote significant admin energy to managing this workspace, and most members of your org participate in fundraising efforts in some capacity.
What visibility setting should you select for this new workspace?
(Select the best answer.)
- A. Open
- B. Hidden
- C. By Request
- D. Invite Only
Answer: A
NEW QUESTION # 105
You're a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired.
What is a key benefit of setting up a user group for these individuals?
- A. These users will only be granted access to the channels that they've been added to, ensuring that other organization channels remain confidential until they complete their onboarding.
- B. Admins can foster a sense of community by creating a group-only direct message (DM).
- C. When writing a message from any of their workspaces on the Enterprise Grid, any member can send a notification to the new hires with one @mention.
- D. The user group can then be added to all relevant new-hire and onboarding channels, ensuring that no one gets left behind or is accidentally excluded from any channels they should be in.
Answer: D
Explanation:
Slack recommends user groups for onboarding because:
"User groups allow admins to easily manage membership in multiple channels by adding the user group to those channels, ensuring no member is missed and simplifying onboarding processes." Options A and D misrepresent how access is managed (user groups do not automatically restrict channel access), and C is incorrect because mentions depend on group settings and channel memberships.
(Reference: Slack Administration Study Guide - Managing User Groups for Onboarding)
-
NEW QUESTION # 106
The Operations team at Fire Extinguishers Ltd has recently launched Slack and wants to better collaborate when internal alerting systems notify them of a failure. In the past, it was difficult to identify where the alert was coming from and who was responding. Sometimes, the team even missed the alerts.
The Operations team and the Security team both have alerting set up with popular software tools, and the alerts get sent to multiple, unrelated teams.
What should Fire Extinguishers Ltd do to centralize their alerting identification and response?
- A. Send an announcement to the company reminding them to be more responsive when receiving alerts.
- B. Build custom apps for all the popular tools that send the alerts to one channel.
- C. Install apps from the Slack App Directory for the tools they use, and have the apps post alerts in a
#alerts-all channel for the relevant teams to monitor. - D. Set up Slackbot custom responses to trigger when the word "alert" or "failure" is used in Slack.
Answer: C
Explanation:
The best practice is to install official, vetted apps for each alerting tool from the Slack App Directory and configure them to post into a centralized channel (such as #alerts-all). According to Slack documentation:
"Integrating alerting tools through approved apps ensures reliable, structured, and centralized notifications.
Centralized channels allow all relevant teams to quickly monitor, identify, and respond to incidents." Building custom apps is unnecessary if existing integrations meet the needs, and reminders or Slackbot triggers do not solve the systemic problem.
(Reference: Slack Administration Study Guide - Integration Management and Best Practices)
-
NEW QUESTION # 107
You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user at your company recently discovered that Slack message retention for your organization was set at one year.
The executive asked you to find out how to access their channel history from more than 18 months ago using any means necessary.
Will it be possible for you to recover the data?
(Select the best answer.)
You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user at your company recently discovered that Slack message retention for your organization was set at one year.
The executive asked you to find out how to access their channel history from more than 18 months ago using any means necessary.
Will it be possible for you to recover the data? (Select the best answer.)
- A. No, because customer data is removed immediately upon expiration of message retention. Slack and deletes all information from production systems at that time.
- B. Yes, because Slack employs multi-factor authentication for all administrative access to systems. Slack can access channel history upon request from Org Admins.
- C. Yes, because Slack's disaster recovery policy and business continuity plan provide backups that organizations on the Slack Pro plan can access upon request from Org Admins.
- D. No, because this company is in a territory affected by GDPR. Slack Is legally not allowed to provide this data after the retention date has passed.
Answer: A
NEW QUESTION # 108
Your organization is in the process of determining its Slack Enterprise Grid design. The latest draft proposal is a multi-workspace design that includes:
-focused workspaces for each of the organization's major business functions
* a Global (welcome workspace) and Social workspace where all organization members will be added.
* The organization also has a number of ongoing partner projects. There are plans to add workspaces for each major partner to ensure streamlined and secure external collaboration.
The organization also has a number of ongoing partner projects. There are plans to add workspaces for each major partner to ensure streamlined and secure extern. collaboration. The admin team has also been well-trained and staffed to support all org and workspace-level admin roles.
You need to evaluate the current proposal and communicate potential issues to the team leading the Enterprise Grid design and launch.
What is the most relevant issue to communicate to the team about the challenges of the current proposal?
- A. It has high risk of notification and message noice compared to a single workspace design.
- B. It create challenges related to context switch and scalability in your Enterprise Grid.
- C. It presents issues from a Slack Connect security perspective.
- D. It presents challenges from both admin control and user management perspectives.
Answer: D
NEW QUESTION # 109
Large Corp is shutting down its Marketing team based in Europe. Deprovisioning is supported through their IdP.
When Large Corp removes users from their IdP, what will happen to their Slack accounts?
- A. Their accounts will be deactivated, but they won't be signed out of their devices. A session reset is also required.
- B. Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, their messages and files won't be deleted.
- C. Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, only their messages and files in direct messages will be deleted.
- D. Their Slack accounts will be deleted permanently, and all messages and files will be deleted, as well, for compliance reasons.
Answer: C
NEW QUESTION # 110
Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?
- A. Create a custom Slackbot response that welcomes teammates to channels when the words "new hire" are used in Slack.
- B. Email a "How to use Slack guide" to new hires before they start.
- C. Create a "How to use Slack guide" and post it in all of the team-specific channels so that the new hires see it.
- D. Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides.
Answer: D
NEW QUESTION # 111
Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.
What information should the Workspace Admin provide to help Mayim?
- A. Instructions on how to conduct a poll in channel asking members if they've been using channels or direct messages, using emoji for responses
- B. The percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages
- C. The statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message
- D. The number of messages posted in the #help-hr triage channel over the past 30 days
Answer: B
Explanation:
The most accurate approach is to use Slack's analytics to compare direct message usage across different workspaces.
Slack documentation states:
"Workspace-level analytics allow Admins to view the percentage of messages sent via direct messages versus public or private channels. Comparing this across teams highlights differences in Slack usage patterns." Only option A directly provides a comparative analysis to see if HR's behavior is different from the rest of the org.
(Reference: Slack Administration Study Guide - Workspace Analytics and Communication Patterns)
NEW QUESTION # 112
Incident managers at your organization use ServiceNow for incident response.
What is the benefit of integrating Slack with an app like ServiceNow?
- A. Integrating an app means you never have to log in to the app natively.
- B. Integrating an app allows you to bypass security settings since they're not applicable in Slack.
- C. Integrating an app gives you a unified view into what's happening in the app natively, without ever having to leave Slack.
- D. Integrating an app allows third parties to access your Slack data and recommend similar apps to you in the future.
Answer: C
Explanation:
Slack app integration benefits state:
"Integrations allow users to interact with and get updates from external apps (like ServiceNow) directly within Slack, without leaving Slack." Third-party access (A) is inaccurate. Completely avoiding login (C) isn't always true. Security (D) is still enforced when using integrated apps.
(Reference: Slack Administration Study Guide - App Integration Benefits)
NEW QUESTION # 113
You're the Org Admin for a company's Slack Enterprise Grid organization. Currently, Workspace Admins can decide how guest invitations are managed within their workspace. You want to lock this policy so that guest invitations can only be approved by Org Owners and Admins.
What action should you take to make this change?
(Select the best answer)
- A. Ask the Org Owner to make this change because only Org Owners can change org-level policies and settings.
- B. Lock guest invitations from the org admin dashboard.
- C. Lock guest invitations from each workspace's setting page.
- D. Notify users that guest Invitations must be submitted at the org level In the announcements channel.
Answer: B
NEW QUESTION # 114
You're an IT Manager and Slack Workspace Owner leading a team of employees on Slacks Business plan.
Your security team has requested that you put a governance process in place for installing and approving Slack apps requested by users. They want to ensure that your team reviews each app before installation to ensure it meets compliance requirements They also want to audit requests and approvals, and to require a rationale for why the app is being requested.
What is the best approach that uses native functionality to address the security teams request to manage app installations and approvals?
- A. Turn on app approval within the Manage Apps dashboard, and require end users to provide a comment for each installation request in the App Directory. Add the members of your team to the list of App Managers, and send all approval requests to a public ffplz-apps channel.
- B. Create a public channel called ^triage apps. Implement a Workflow Builder workflow with a form that asks end users to submit their app request name and a v' rationale App Managers can then review and approve or deny the app from the App Directory.
- C. Preapprove the most common tools that workspace members would need, and provide the security team with this list Restrict apps that are not currently approved for use.
- D. Turn on app approval within the Manage Apps dashboard. Limit app approval to Workspace Owners only using Slackbot. and let the security team know when new apps are approved in the ^team-security channel.
Answer: A
NEW QUESTION # 115
Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food & beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests.
What type of workspace access would be most suitable for Preethi?
- A. Member with no deactivation time
- B. Single-channel Guest with deactivation time in six months
- C. Member with deactivation time in six months
- D. Multi-channel Guest with deactivation time in six months
Answer: D
Explanation:
Since Preethi needs access to multiple channels but only for a limited time:
"A Multi-channel Guest is the best choice when someone needs access to more than one channel but does not need full member access across the workspace. You can also set an expiration date for their access." Single-channel Guest would be too limiting, and full Member access would provide more access than necessary, posing a security risk.
(Reference: Slack Administration Study Guide - Managing Guest Access)
-
NEW QUESTION # 116
......
Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:
| Topic | Details |
|---|---|
| Topic 1 |
|
| Topic 2 |
|
| Topic 3 |
|
| Topic 4 |
|
| Topic 5 |
|
| Topic 6 |
|
PDF (New 2025) Actual Salesforce Salesforce-Slack-Administrator Exam Questions: https://actualtests.testbraindump.com/Salesforce-Slack-Administrator-exam-prep.html
