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IBM C2010-591 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: IBM SmartCloud Control Desk Overview | 25% | - Configuration Management Database (CMDB) - Service catalog and request management - Architecture and components |
| Topic 2: Asset and Configuration Management | 20% | - IT asset lifecycle management - Discovery and reconciliation tools - Change and release management processes |
| Topic 3: Process Automation and Integration | 20% | - Runbook and workflow automation - Monitoring and reporting capabilities - Integration with Tivoli ecosystem products |
| Topic 4: Business and IT Service Management Concepts | 20% | - ITIL framework and service lifecycle - Business requirements and solution alignment - Service delivery and process automation principles |
| Topic 5: Solution Design and Implementation Considerations | 15% | - Scalability and high availability - Security and access control - Deployment and maintenance planning |
IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:
Question 1
Which two products should be presented to a client if they want to know more about the benefits of implementing IBM products for change, configuration, and release management, including application and infrastructure discovery? (Choose two.)
A. IBM SmartCloud Provisioning
B. IBM Tivoli Asset Discovery for Distributed
C. IBM Tivoli Composite Application Manager
D. IBM SmartCloud Control Desk
E. IBM Tivoli Application Dependency Discovery' Manager
Question 2
A customer is planning to implement IBM SmartCloud Control Desk to automate incident, problem, and change management processes and to build a configuration management database. The solution will serve up to 30 concurrent users. If the deployment uses IBM WebSphere Application Server Network Deployment V7.1 how many nodes in a cell is recommended to run maximo.ear?
A. At least two
B. At least five
C. One is enough
D. At least three
Question 3
A customer has implemented a solution from a third-party vendor that is capable of creating asset inventory. Which IBM tool can provide a fully functional CMDB?
A. IBM Tivoli Application Dependency Discovery Manager
B. IBM Tivoli Asset Discovery for Distributed
C. IBM Tivoli Business Service Manager
D. IBM Tivoli Monitoring
Question 4
What is the basis for any gap analysis on IT asset and service management solutions?
A. The current IT satisfaction survey results for IT users.
B. A financial report on a customer's IT expenditure.
C. The contents of a customer's CMDB.
D. The customer's IT business processes and requirements for asset and service management.
Question 5
How is it possible to extend IBM Tivoli Application Dependency Discovery Manager (TADDM) sensors to discover custom components?
A. Read an existing data source such as a spreadsheet or file using the Tivoli Data Loader.
B. Use the TADDM Custom Server Extension.
C. Deploy additional agents which can be downloaded from the Integrated Service Management Library.
D. Perform field customizations using the database configuration application.
Solutions:
| Question 1 Answer: D,E | Question 2 Answer: C | Question 3 Answer: A | Question 4 Answer: D | Question 5 Answer: B |


